The Selector Newsroom

Selector named in Nine Gartner® Hype Cycle™ reports spanning the I&O Operations Management, Organizational Strategy, Platforms, and Software Engineering Technologies Key Initiatives SANTA CLARA, Calif., August 26, 2024 – Selector AI, the leading provider of network & infrastructure AIOps, event intelligence, and observability solutions, today announced it has been recognized as a Sample Vendor in nine Gartner Hype Cycle reports for their novel AI-driven Event Intelligence Solutions. Gartner clients can read the report here: ●      Hype Cycle for Monitoring and Observability (July, 2024) ●      Hype Cycle for Site Reliability Engineering (June, 2024) ●      Hype Cycle for ITSM (June, 2024) ●      Hype Cycle for I&O Automation (July, 2024) ●      Hype Cycle for IT Management Intelligence (July, 2024) ●      Hype Cycle for Operation Models (June, 2024) ●      Hype Cycle for Infrastructure Platforms (June, 2024) ●      Hype Cycle for Infrastructure and Operations (July, 2024) ●      Hype Cycle for Agile and DevOps (August, 2024) Selector aims to eliminate the need for human involvement in preventing and resolving network and application outages. Since coming to market in 2021, Selector has proven itself in the world’s most demanding enterprise environments. The only solution that can produce instant correlated insights across any operational data, Selector delivers immediate results using purpose-built AI models and LLMs. The company now claims over 50 production deployments and is helping companies address various use cases across Observability and Monitoring, SRE, ITSM, Automation, and more. “We believe that being recognized by Gartner validates our innovative approach to event intelligence and its transformative impact on enterprise operations,” said Kannan Kothandaraman, CEO of Selector AI. “Our mission has always been to push the boundaries of what’s possible by merging monitoring, observability, and AIOps into a single platform. Selector’s event intelligence provides correlation across network, infrastructure, and application telemetry, identifying the root cause to help facilitate remediation.” Event intelligence represents a significant advancement in data analytics and operational management. According to the Hype Cycle for Monitoring and Observability (July, 2024), Gartner states, “Event intelligence solutions apply machine learning (ML) and data analytics techniques to classify and cluster cross-domain events in near real-time, at scale, and in ways that can exceed human capacity. The resulting insights can augment human analysis, accelerate human response, or automate a process to resolve issues.” Event intelligence solutions deliver value through: “Operational efficiency and rapid incident detection are the most significant challenges facing our IT today, a massive hurdle that every organization faces,” said Kevin Kamel, Vice President of Product Management at Selector AI. “With Selector’s correlation, RCA, and automation capabilities, operations teams can break free from reactive firefighting, pivot to proactive quality initiatives, and focus on delivering exceptional customer experiences.” GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and HYPE CYCLE is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.[SC6]  About Selector AI Selector AI empowers network, cloud, and application operators with data-centricmulti-domain analytics, driving the transition to AI and ML-based operations intelligence. As the industry’s first network-aware operations intelligence platform, Selector Analytics converges network, applications, and IT system observability across heterogeneous data sources and provides actionable insights. Selector’s customer base includes Internet Service Providers (ISP), Media, Financial Institutions, Cloud Service Providers (CSP), and Retail. Founded in 2019, Selector is backed by Two Bear Capital, Atlantic Bridge, Sinewave Ventures, Comcast Ventures, and many key angel investors. Learn more at https://www.selector.ai/

Industry’s first AIOps solution now features GenAI, full-stack monitoring and observability capabilities, ML driven root-cause analysis and integrated LLMs SANTA CLARA, Calif., March 13, 2024 — Selector AI, the leading provider of network-aware AIOps, observability, and multi-domain analytics, today announced its Spring 2024 release. Innovations include a GenAI-powered network-oriented LLM, native full-stack monitoring capabilities, and event correlation with root cause analysis.  The industry’s first and only unified monitoring, observability, and multi-domain AIOps platform – Selector, provides a single pane of glass with key functionality that historically required multiple tools. With this release, Selector can not only act on top of existing tools, but can directly collect configuration, metric, event, and log telemetry with its native monitoring capabilities. “Operations teams have long struggled with tool sprawl in their pursuit of actionable monitoring and observability,” said Kannan Kothandaraman, CEO at Selector. “Today’s release enables organizations to drive efficiency through tools consolidation while providing insights into the health and performance of their network and IT environments through Selector’s innovations in AI and ML.” Key highlights of the new release include: “Gartner reports that, by 2027, more than 40% of operational activities will be performed using tools enhanced by GenAI, dramatically reducing the labor involved,” said Nitin Kumar, CTO at Selector.” Assistive troubleshooting, automated incident remediation, and incident summarization are key features that operations leaders have been demanding for years.” About Selector AI Selector AI empowers network, cloud, and application operators with data-centric multi-domain analytics, driving the transition to AI and ML-based operations intelligence. As the industry’s first network-aware operations intelligence platform, Selector Analytics converges network, applications, and IT system observability across heterogeneous data sources and provides actionable insights. Selector’s customer base includes Internet Service Providers (ISP), Media, Financial Institutions, Cloud Service Providers (CSP), and Retail. Founded in 2019, Selector is backed by Two Bear Capital, Atlantic Bridge, Sinewave Ventures, Comcast Ventures, and many key angel investors. Learn more at www.selector.ai.

SANTA CLARA, Calif., Oct. 10, 2023 /PRNewswire/ — Selector AI, the leading provider of network-aware AIOps, observability, and multi-domain analytics, announced today that it has been included in Gartner’s “Cool Vendors in Monitoring and Observability” report.  Gartner expert analysts use the following guidelines and approach to identify and research Cool Vendors. A vendor must be considered innovative, impactful, or intriguing in either the products or the IT services sectors. Cool Vendors are not limited to technology coolness. However — coolness may also include services or unique business models.1 According to Gartner, “Cool Vendors have the potential to develop technologies, products, services or business models that enable users to do things that they couldn’t do before, in ways that are materially different from other options in the market.”1 Selector AI empowers network, cloud, and application operators with data-centric multi-domain analytics, driving the transition to AI and ML-based operations intelligence. The first solution to provide instant, actionable insights for managing networking and applications infrastructures, Selector accelerates problem identification and reduces mean time to repair (MTTR). Selector’s innovative AIOps platform provides a number of high-impact features, including: “We’re excited to be recognized in Gartner’s Cool Vendor report on monitoring and observability,” said Nitin Kumar, Co-Founder and CTO at Selector. “Operations teams struggle to achieve their objectives because it takes too long to triage outages and performance issues. Selector’s innovative approach to these problems transforms network operations and provides the network visibility organizations need.” To download a copy of this report, click here. (For Gartner subscribers only) Gartner Disclaimer Gartner, Cool Vendors in Monitoring and Observability, 25 September 2023. GARTNER and COOL VENDORS are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. About Selector AI Selector AI empowers network, cloud, and application operators with data-centric multi-domain analytics, driving the transition to AI and ML-based operations intelligence. As the industry’s first network-aware operations intelligence platform, Selector Analytics converges network, applications, and IT system observability across heterogeneous data sources and provides actionable insights. Selector’s customer base includes Internet Service Providers (ISP), Media, Financial Institutions, Cloud Service Providers (CSP), and Retail. Founded in 2019, Selector is backed by Two Bear Capital, Atlantic Bridge, Sinewave Ventures, Comcast Ventures, and many key angel investors. Learn more at www.selector.ai. 1 https://www.gartner.com/document/4021087?ref=solrAll&refval=380145004&Gartner, 2022 Cool Vendors Pave New Paths for Democratized Digital DeliveryPublished 11 November 2022 – ID G00771243 Media ContactSherri Walkenhorstmedia@selector.ai

SANTA CLARA, Calif., Aug. 9, 2023 /PRNewswire/ — Selector, the leading provider of network-aware AIOps, observability, and multi-domain analytics, today announced that Selector’s AIOps Platform has been certified for inclusion in the World Wide Technology (WWT) Advanced Technology Center (ATC). WWT has developed a hands-on test lab so customers and prospects can easily test-drive and experience the power of AIOps for the enterprise. Selector’s ability to correlate across multi-domain data enables organizations to automate workflows for their entire network, cloud infrastructure, Kubernetes containers, and applications, providing a holistic view of their complete application ecosystem. With Selector, IT teams can detect and remediate operational issues and prevent related service interruptions. “Our solution has been deployed at some of the world’s largest enterprises and service providers,” said Jason Reese, CRO, at Selector. “By choosing Selector as their AIOps solution, WWT further validates the critical need to optimize IT operations with collaborative AI/ML solutions. WWT’s customers can see first-hand the power of AIOps to dramatically improve their operational efficiency.” WWT, a global technology solution provider with more than 10,000 employees and over $17 billion in annual revenue, has developed one of the leading innovation test labs in the world. ATC is a collaborative ecosystem to design, build, educate, demonstrate, and deploy innovative technology products and integrated architectural solutions for WWT partners and customers. The AIOps team at WWT has completed a multi-year journey in assembling best-in-class AIOps solutions to assist customers in streamlining complex operations. These solutions improve operation workflows and decrease mean time to resolution (MTTR) for service providers and enterprises, increasing system uptime. These systems also work together to achieve alert consolidation eliminating redundant, non-relevant tickets from the thousands down to single digits. “We define AIOps as a discipline that involves people, process, culture, and technology. Injecting intelligence via machine learning and cross-domain, unified observability into IT operations to provide actionable insights by isolating high-value decision making,” said Mike Cervasio, the Global Practice Manager of AIOps at WWT. “The Selector Observability Platform differentiates itself through vertically integrated AIOps that can be deployed independently of other tools. It is network-aware out-of-the-box via deep network ML/AI solutions. Selector reduces the need for a data pipeline by providing an intelligent processing layer to manage observability data and create a governed standard. It delivers on models as a plug-and-play service module, and they’ve integrated the same functionality directly into their core platform.” The services available within WWT’s ATC include on-demand labs, product comparisons, proofs of concept, product benchmarking, architectural design validation, functionality testing, and lab-as-a-service. Access is free and available through WWT’s public website. Selector’s best-in-class solution was adopted and promoted into the ATC by the WWT AIOps practice group led by Mike Cervasio, the Global Practice Manager of AIOps at WWT. Companies interested in learning more may contact WWT to get more information. About Selector AI Selector AI empowers network, cloud, and application operators with data-centric multi-domain analytics, driving the transition to AI and ML-based operations intelligence. As the industry’s first network-aware operations intelligence platform, Selector Analytics converges network, applications, and IT system observability across heterogeneous data sources and provides actionable insights. Selector’s customer base includes Internet Service Providers (ISP), Media, Financial Institutions, Cloud Service Providers (CSP), and Retail. Founded in 2019, Selector is backed by Two Bear Capital, Atlantic Bridge, Sinewave Ventures, Comcast Ventures, and many key angel investors. Learn more at www.selector.ai. Media ContactSherri WalkenhorstConnect Marketingsherriw@connectmarketing.com(801) 373-7888

SANTA CLARA, Calif., July 25, 2023 /PRNewswire/ — Selector, the leading provider of network-aware AIOps, observability, and multi-domain analytics, announced it has engaged Rick Bill as Chief Information Security Officer (CISO). As CISO, Rick joins Selector with more than 20 years of experience operating at the intersection of cybersecurity, observability, and technical expertise. Rick was formerly the CISO of Constellis. He also held security leadership roles at Venafi, Xerox, and Time Warner Cable. “We are thrilled to welcome Rick Bill as our CISO. His addition to the team underscores Selector’s dedication to solidifying its security posture,” said Kannan Kothandaraman, CEO of Selector. “Rick will play a critical role in shaping the company’s security strategies, overseeing risk management, and ensuring compliance with industry standards.” Recently, Selector achieved ISO 27001 certification, demonstrating the company’s commitment to comprehensive organizational security and risk management. Following an extensive audit process, the certification was issued by Prescient Security. Certification reinforces Selector’s position as a trusted provider of AIOps and Observability software solutions. ISO 27001 is a significant milestone in the company’s cybersecurity efforts. “At Selector, we are focused on providing customers with an unmatched product experience, and today, that means maintaining a first-class information security program,” said Rick Bill, CISO at Selector. “Our ISO 27001 certification further proves the company’s dedication towards industry-recognized IT security and privacy protection.” Selector also received its SOC 2 Type II Attestation, demonstrating the company’s ability to implement critical security policies and prove compliance. The SOC 2 Type II audit was also performed by Prescient Security, who verified that all necessary safeguards were in place to protect customer data and that the safeguards were operational. “The successful attainment of SOC 2 Type II certification reflects Selector’s dedication and steadfast focus to the highest standards of security and privacy in every aspect of our work,” said Bill. For more information about Selector’s full-stack observability and AIOps platform and to request a demo, please visit www.selector.ai. About Selector AI  Selector AI empowers network, cloud, and application operators with data-centric multi-domain analytics, driving the transition to AI and ML-based operations intelligence. As the industry’s first network-aware operations intelligence platform, Selector Analytics converges network, applications, and IT system observability across heterogeneous data sources and provides actionable insights. Selector’s customer base includes Internet Service Providers (ISP), Media, Financial Institutions, Cloud Service Providers (CSP), and Retail. Founded in 2019, Selector is backed by Two Bear Capital, Atlantic Bridge, Sinewave Ventures, Comcast Ventures, and many key angel investors. Learn more at www.selector.ai. Media ContactSherri WalkenhorstConnect Marketingsherriw@connectmarketing.com(801) 373-7888

Summer release offers insights into network health from devices and interfaces to infrastructure, cloud, and containers. SANTA CLARA, Calif., July 11, 2023 — Selector AI, the leading provider of network-aware AIOps, observability, and multi-domain analytics, today announced the addition of new capabilities to its platform, empowering organizations with unparalleled insights from the network up to the application. The enhancements move Selector forward as the first true full-stack observability and AIOPs platform on the market. The Summer release enables organizations to delve deeper into their network infrastructure, cloud environments, containers, and applications, providing a holistic view of their entire application ecosystem. This empowers IT operations teams to proactively identify and resolve issues, optimize resource allocation, and prevent service interruptions. Key highlights of the new release include: “We are thrilled to introduce these powerful capabilities to our network observability and AIOps platform,” said Kevin Kamel, VP of Product Management at Selector. “With these enhancements, organizations can gain unparalleled visibility into their entire network stack, from devices and interfaces to applications. This empowers them to make data-driven decisions, optimize performance, and ensure a seamless user experience.” For more information about Selector’s full-stack observability and AIOps platform and to request a demo, please visit www.selector.ai. About Selector AI Selector AI empowers network, cloud, and application operators with data-centric multi-domain analytics, driving the transition to AI and ML-based operations intelligence. As the industry’s first network-aware operations intelligence platform, Selector Analytics converges network, applications, and IT system observability across heterogeneous data sources and provides actionable insights. Selector’s customer base includes Internet Service Providers (ISP), Media, Financial Institutions, Cloud Service Providers (CSP), and Retail. Founded in 2019, Selector is backed by Two Bear Capital, Atlantic Bridge, Sinewave Ventures, Comcast Ventures, and many key angel investors. Learn more at www.selector.ai. Media ContactSherri WalkenhorstConnect Marketingsherriw@connectmarketing.com(801) 373-7888

Santa Clara, Calif., – June 6th, 2023 – Selector, the leading provider of network-aware AIOps, observability, and analytics for multi-cloud, has been recognized as a winner of the 2023 Bay Area Best Places to Work, an awards program presented by the San Francisco Business Times and the Silicon Valley Business Journal. The company was ranked in the top 10 companies with 25-49 employees. Select employers from the Bay Area were named award winners on May 4th, 2023. These winning organizations were honored for creating exceptional workplaces that their employees value highly. Award applicants were evaluated and ranked across five categories according to the number of Bay Area employees. The ranking found companies in the region whose employees rated them highest on such values as fun, collaborative culture, solid compensation and benefits offerings, management practices, and other amenities. The rankings were unveiled on May 5th, 2023, in the San Francisco Business Times and the Silicon Valley Business Journal. “We are thrilled to be recognized as one of the 2023 Bay Area Best Places to Work,” said Kevin Kamel, Selector’s Head of Product Management. “At Selector, we strive to foster a culture that empowers our employees to grow and succeed personally and professionally. This recognition is a testament to our team’s hard work and dedication and our commitment to creating an exceptional workplace where our employees feel valued and supported.” About Selector Selector empowers network, cloud, and application operators with data-centric multi-domain analytics, driving the transition to AI and ML-based operations intelligence. As the industry’s first network-aware operations intelligence platform, Selector Analytics converges network, applications, and IT system observability across heterogeneous data sources and provides actionable insights. Selector’s customer base includes Internet Service Providers (ISPs), Media, Financial Institutions, Cloud Service Providers (CSPs), and Retail. Founded in 2019, Selector is backed by Two Bear Capital, Atlantic Bridge, Sinewave Ventures, Comcast Ventures, and many key angel investors. Learn more at www.selector.ai. About 2023 Bay Area Best Places to Work  Best Places to Work is an innovative publication and awards program. Rankings are determined by surveys given to employees from each participating employer. The survey was administered online by the employers and through a service provided by Quantum Workplace. The rankings are numeric based on Quantum’s scoring process. By ranking companies and sharing best practices, San Francisco Business Times and the Silicon Valley Business Journal facilitate idea sharing and help other companies learn from the best.